Field Support

Extend your reach beyond the phone with our professional on-ground officers providing physical verification and collection support.

Overview

Some debt recovery situations require personal intervention. Our Field Support module provides a network of professional on-ground officers who can visit debtor locations for verification and direct negotiations.

Our field team is trained to handle face-to-face interactions with professionalism and dignity, acting as an extension of your brand to resolve complex recovery challenges that cannot be handled via digital channels alone.

Key Features

Specialized On-ground Officers

Trained field professionals experienced in ethical door-to-door debt recovery and respectful customer engagement.

Physical Verification

On-site visits to verify debtor residency, workplace existence, and business operations to validate tracing data.

Collection Support

Assistance in payment collection and document pickup for debtors who require physical assistance or prefer in-person handling.

Real-time Field Reporting

Mobile app integration for field officers to provide instant updates, including photographs and geo-tagged reports from the site.

Business Benefits

Need feet on the street to boost recovery?

Learn how our professional field support team can help you resolve your most challenging accounts.

Request Field Support